1. Reaching the price agreement and sending the completed production order form or signing a cooperation agreement provides the basis for commencing the recording project.
  2. The text of the recording should be sent via an e-mail attachment.  The attachment should contain the information about voice-over artist selection as well as interpretation guidelines (phonetic pronunciation of foreign language words, acronyms and uncommon expressions).
  3. Each recording date is fixed individually and depends upon the choice of the voice-over artist, the technical complexity of the recording and the length of the recorded material.
  4. Corrections made due to faults for which RPM is responsible are free of charge, while substantial modifications introduced after the recording are subject to payment (e.g. change of text, voice-over artist etc.). Their price depends on the selected voice-over artist and the technical complexity of the material to be modified.
  5. In the case of advertising spots - if the production has not been accepted – music can be changed free of charge (in the case the music proposed for project is rejected several times by the ordering party, the ordering party is directed to an online music system to make a self-reliant selection of the music).
  6. The material is sent to the ordering party by e-mail in the form of a single MP3 file (voice-over artist recordings: mono, MP3 128kb, other productions: stereo, MP3 256 kb). Converting sounds into other formats and splitting into multiple files requires additional agreements.
  7. The standard duration of the right to use the sound in mass media - 1 year; in telephone announcements - unlimited; in multimedia presentations - unlimited; in case of other forms and duration extensions, the prices are negotiated individually..
  8. The prices provided in the price list apply to the recording of one advertisement up to 60 seconds. In the case of presentations / films - the prices corresponding to the number of pages, 1 page means an A4 size page, 1800 characters without spaces. For longer and non-standard recordings, the prices are determined individually. The prices presented on the website exclude VAT and do not constitute a commercial offer within the meaning of the Civil Code.
  9. In case there are any doubts as to the valuation of the material prepared for the recording, RPM reserves the right to review the material in order to set its price accurately and definitively.
  10. RPM has the right to refuse acceptance of any material supplied for the production project without giving a reason.
  11. RPM has the right to withdraw from the production project (even during its duration). In such case, the ordering party will not bear any production costs. RPM is not liable for any losses incurred by the withdrawal from the production project.
  12. In case when the ordering party fails to select a voice-over artist for the production project (this selection will be commissioned to RPM) and the material is not accepted, the costs of changing the voice-over artist are borne by the ordering party.
  13. RPM is not liable for failure to provide the material which is due to reasons beyond the control of RPM.
  14. RPM is not liable for the production content (such liability is always borne by the client, regardless of the circumstances).
  15. RPM is not liable for the quality of performance of the voice-over artists who do not belong to the RPM Voice Bank.
  16. The ordering party is obliged to verify and acknowledge the receipt of the production project within three working days after RPM sends (makes available) the production project. If no objections are reported within this period, this is taken to be equivalent with final acceptance of the production project. RPM is not liable for any losses (recording costs of broadcast cassettes, campaign costs, etc.) resulting from the client’s failure to check the correctness of the recorded text / spot with the script.
  17. Objections to the production project must be notified in writing within 3 days from the date of providing the sound. Otherwise, RPM is not obliged to introduce corrections.
  18. The ordering party has the right to broadcast the sound immediately after its receipt (prior to the payment for production) but should be aware that the failure to make the payment within the fixed time limit may result in imposition of financial penalties (which is referred to in article 19).
  19. Failure to make timely payment of the amount due for the production of the recording is equivalent to the loss of the sound distribution rights (from the moment of its production). In case when sound has been broadcast or used in any other way without the rights to do so, a penalty in the amount of up to 10 times the price of the ordered sound may be imposed on the ordering party.
  20. If the payment is not made, RPM provides information about the amount due (together with the penalty referred to in paragraph 19) to the National Debt Register / BIG. Following that, RPM refers the matter to court and bailiff proceedings.
  21. The ordering party gives its consent to process its data for RPM's archiving purposes.
  22. If the production process so requires, the ordering party agrees to be contacted by telephone.
  23. The ordering party agrees to the recording and archiving of telephone conversations during which important matters regarding the production are agreed upon.

The terms and conditions are in force from January 1, 2018.